Generative AI took the internet by storm in late 2022 when OpenAI released ChatGPT to the public. Since then, it has been a foot race for companies to incorporate Generative AI into their products, mainly driven by customers wanting to take advantage of this emerging technology. It’s hard to go even a day without someone […]
Workspace Redirect from records in the Core UI
Workspaces in ServiceNow have revolutionised the way fulfillers work on tasks in ServiceNow. The platform provides a feature to redirect users to a workspace when they log in, however it doesn’t prevent them from using the Core UI to access records in the platform. As we all move over to workspaces, so does the ServiceNow […]
Advanced MID Server Series – Part 2 – A Better JavascriptProbe
Introduction Welcome to the second post in the series of articles looking into Advanced MID Server solutions. At the end of the last post we learned how we can use the JavascriptProbe Script Include to initiate the execution of a script on the MID Server. In this article we will be creating our own version […]
Advanced MID Server Series – Part 1 – Scripting Deep Dive
Introduction In this series of posts, we are going to take a look at some more of the more imaginative use cases for the MID Server. To start our series, and to provide a solid foundation to build upon for future posts, we will cover MID Server scripting. The MID Server scripting environment, like the […]
MID Server Script Include – Default Script
If you’ve worked with MID Server Script Includes, you’ll know how frustrating it is that the script does not auto populate with a default script when you set the name of the MID Server Script Include. Below you’ll find a simple client script, based on the ServiceNow provided script for platform Script Includes. You should […]